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Every published note connected to automation.

4 articles

OpenAI Presence Is Here—Use This 5-Gate Test Before an AI Agent Touches Customer Accounts
Business & Work·28 July 2026

OpenAI Presence Is Here—Use This 5-Gate Test Before an AI Agent Touches Customer Accounts

OpenAI Presence brings managed voice and chat agents to enterprise support workflows. Before giving any AI agent access to customer accounts, use this five-gate readiness test for scope, permissions, escalation, evaluation, and ownership.

7 min readRead article →
ChatGPT Work vs Chat vs Codex: When the Agent Is Worth It—and When It Is Overkill
AI & Ideas·26 July 2026

ChatGPT Work vs Chat vs Codex: When the Agent Is Worth It—and When It Is Overkill

ChatGPT now separates quick conversation, multi-step agent work, and software development into Chat, Work, and Codex. This practical guide explains which one to use, when Work earns its extra complexity, and when a simpler tool is better.

7 min readRead article →
Graph Engineering: AI Needs a Standard for Connecting Models, Tools, and Machines
Software & AI·23 July 2026

Graph Engineering: AI Needs a Standard for Connecting Models, Tools, and Machines

Graph engineering becomes powerful when models, tools, computers, reviewers, humans, and entire loops can be connected as replaceable nodes.

10 min readRead article →
Loop Engineering: How to Build AI Workflows That Keep Working
Software & AI·23 July 2026

Loop Engineering: How to Build AI Workflows That Keep Working

Loop engineering turns one-off AI prompts into repeatable workflows that act, check results, learn from feedback, and continue until a clear stopping condition is reached.

7 min readRead article →
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